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Ordering & Delivery

 

Quick reference guide to this page

ordering & contact

help & advice

payment methods

manufacture guide

delivery information

export enquiries

 

Ordering & Contact Details

By phone 0121~332~1850

Place your order instantly with a sales advisor Monday Friday 9.30-4.30

By Fax 0121~332~1851

Fax your official purchase order

By Post

Mail your official purchase order to our office:
Meditelle Dental Equipment

Meditelle Ltd, Manufacturing Centre, Moor Lane, Witton, BIRMINGHAM B6 7HH UK

Online

Our Online Order Shop allows you to order securely with credit card payment 24hours a day shop online>


 

Help & Advice

Advice & Technical Assistance

We can offer expert guidance on any of our products including technical advice on product specifications and features.

Product Modifications

We can modify many of our products to meet your own particular requirements. If you cannot find the exact size or specification you require you can speak direct with one of our Meditelle Technicians.

Manufacturing Information

We can advise you on Manufacturing lead times and delivery options when placing your order.

● Bulk Quotations

If you require a quantity of dental equipment for your practice please contact us for a competitive quote.

Like to speak to us?

call 0121~332~1850 or email enquiry@meditelle.co.uk

   

 

Payment

Prices

All products are listed at trade prices and are therefore subject to VAT at the prevailing rate.

Payment Methods

Credit & Debit Cards

Payment accepted by Visa, Delta, Mastercard, Maestro, Solo or American Express

   

Cheques

Payable to Meditelle Ltd. (cheques need to clear before order commences production).

BACs Bank Transfer

Please contact us to use this method. (Mandatory on all export orders).

Credit Accounts

Credit terms available. Orders must be accompanied by an official purchase order -see table below

Professional Individuals; Partnerships, Students

NHS -  Dental, Dental Hospitals

UK Government -  Universities, Laboratories

Ltd Companies; Private Practices; Project Managers/ Contractors

Outside of the UK. 

All of the above can pay instantly either via the telephone or directly on our website using most credit cards

OR

Payment with order by credit card, cheque or BACs.

Fax or Mail your purchase order. We will then invoice on a 30 day basis.

Fax or Mail your purchase order. We will then invoice on a 30 day basis.

Payment with order by credit card, cheque or BACs.
Proforma invoice available.

Payment with order by BACs or credit card.
Proforma invoice available.

 

 

Manufacture  

All our seating equipment products are British made to order.

 

Standard Manufacture

 

On standard custom made orders most of our seating products normally take approx. 7-10 working days from order (some models may take 10-15wkg days). Please refer to individual product pages for product specific lead times.

Special Note: If you need a seat urgently please phone us with your requirement as we can usually accommodate urgent orders - see our express service below.

 

Express Manufacture

 

On selected product lines Meditelle offers you the option of receiving your seating more quickly. This service is charged at 10 per order and ensures your order will receive priority in our factory manufacturing process.

Please telephone your seating order before 12 noon requesting "Express Manufacture" and pay in full with credit/debit card for your order to be produced in our factory and despatched to you within 24hours.

Note: We will use our nominated couriers for transportation on a 24hour service however courier delays are beyond our control and in some instances a 48hour time span must be allowed from despatch to receipt of goods.

 

Note: Manufacturing times are approximate and may be subject to change. This will be confirmed at time of ordering or during production. Bespoke /commissioned order requirements may take longer.

Please allow an additional 2-3 working days after manufacture completion for a standard courier delivery.  


 

Delivery

FREE Standard Courier Delivery

 

 

Our standard courier service is FREE OF CHARGE on all seating orders throughout mainland UK.

ALL Practitioner Seating Products are normally delivered FREE via a third party courier on a 2-3 day service. The courier will deliver during normal weekday working hours to the practice delivery address you specify.

N.b. All orders 75 and over qualify for free delivery.

 

 

Note: Patient Chair - For this larger product item a specialist pallet courier will deliver sometime during a given 3 day period. This service is FREE OF CHARGE and transports the equipment fully built, and crated to the entrance of your premises and does not include any installation or fitting. An Installation Service is also offered on this product where your equipment is delivered, assembled and installed by Meditelle technical staff (Eng & Wales only) - please ask for area prices.


 

Export

Export Services

Overseas

We regularly supply overseas clients throughout Europe and The Middle East and welcome export orders from around the world.

FOB

For long distance destinations we can supply expertly packaged and crated ex-factory for collection.

Offshore

We regularly ship to offshore UK destinations (e.g. Channel Islands/Ireland): Delivery by air or sea - POA dependant on weight and destination.

 

To speak to a Meditelle Advisor from abroad call 00 44 121~332~1850 or email enquiry@meditelle.co.uk

 

 

Offshore Courier Charges:

Offshore UK Charges for a single unit seat: (phone orders only)
S.Ireland  25.00 IOW  35.00 IOM 35.00 Channel Islands  40.00

 

 

 


 

T: 0121~332~1850     F: 0121~332~1851     E: enquiry@meditelle.co.uk

 

Meditelle Dental  2000-2016 Meditelle Ltd.