Customer Information
How to order
By Phone:
Call us on +44 (0)121 332 1850 and place your order instantly with a sales advisor Monday to Friday 9.30 – 4.30
By Email:
Email your official purchase order to sales@meditelle.co.uk
Online
Order securely online 24 hours a day via our Online Order Shop.
By Post
Mail your official purchase order to:
Meditelle Manufacturing Centre. Moor Lane, Witton. Birmingham, B6 7HH. UK
Help and advice
Advice & Technical Assistance:
We can offer expert guidance on any of our products including technical advice on product specifications and features.
Product Modifications
We can modify many of our products to meet your own particular requirements.
If you cannot find the exact size or specification you require you can speak direct with one of our Meditelle Technicians.
Manufacturing Information
We can advise you on Manufacturing lead times and delivery options when placing your order.
Bulk Quotations
If you require a quantity of dental equipment for your practice please contact us for a competitive quote.
Contact us if you require any further assistance.
Pricing
All products featured on our website are listed at trade prices and are therefore subject to VAT at the prevailing rate (where applicable).
Prices shown on internet are correct at date of publication but are subject to change without prior notice. Errors and omissions are excepted.
Payment
Credit & Debit Cards
Payment accepted by Visa, Visa Debit, Mastercard, Maestro, American Express.
Credit Accounts
Credit terms available, conditions apply. Orders on account must be accompanied by an official purchase order.
Manufacture
All our seating is British made to order.
Our standard custom-made order manufacturing time is normally 7-10 working days and will be confirmed at time of ordering. (Some seating may take 10-15 working days). If you require a seat urgently please call us as we can usually accommodate urgent orders.
Note: Manufacturing times are approximate and may be subject to change. This will be confirmed at time of ordering or during production. Please allow an additional 2-3 working days after manufacture for a standard courier delivery.
Delivery
Our standard courier service is FREE OF CHARGE on all seating orders throughout mainland UK.
Non mainland delivery charges (ex VAT) are as follows:
- Highlands – £17.50
- Islands – £17.50
- Northern Ireland – £34.50
ALL Practitioner Seating Products are normally delivered FREE via a third party courier on a 2-3 day service. The courier will deliver during normal weekday working hours to the practice delivery address you specify.
Export
Overseas
We regularly supply overseas clients and welcome export orders from around the world. We can provide competitive quotes for bulk export requirements. We usually supply on an ex-works basis for long distance destinations. We can expertly produce, package and crate ex-factory for collection.
Offshore
We regularly ship to offshore UK destinations (e.g. Channel Islands/Ireland). Delivery by air or sea – POA dependent on weight and destination.
Company Details
Meditelle Dental, Manufacturing Centre, Moor Lane, Witton, Birmingham B6 7HH
Registered Number 6735158. Registered office as company address.
A division of Meditelle Group Ltd.